John Lewis

Who is John Lewis

By John Lewis Virtual Assistant | Updated 7 Jan 2019 | Created 3 Jan 2019

Find out information about John Lewis online store including products, history, contacts, address, opening hours, tag line, website, brands, reviews, departments and more.



John Lewis is a British online store of homeware, fashion, furniture and electricals, based in Westminster, London. John Lewis was founded by John Lewis in 1864. John Lewis is owned by John Lewis plc company. The company has 51 stores mainly in United Kingdom.


John Lewis stocks home, garden, furniture, lights, electricals, women, men, beauty, baby, child, sports, leisure and gifts.


It sells several brands including Zadig & Voltaire, Zanussi, Zapf, ZARKOPERFUME, Zelens, Zeroin, Zoffany, Zoggs, Zoku, Zonin, ZURU, Zweigart, ZWILLING and Zymurgorium.


The online store stocks Bedding, Throws, Blankets, Bedspreads, Towels, Bathroom Accessories, Bath Mats, Shower Mats, Curtains, Blinds, Curtain Poles, Tracks, Fabrics, Rugs, Carpets, Flooring, Cushions, Bean Bags, Decorative Accessories, Lighting, Mirrors, Pictures, Photo Frames, Photo Accessories, Clocks, Wallpaper, Candles, Home Fragrances, Artificial Flowers, Artificical Plants, Vases.


In 1864, John Lewis opened a small drapers shop in Oxford Street, London, England.

John Spedan Lewis (founder of the John Lewis Partnership), son of John Lewis, is born, in 1885. In 1905 John Lewis buys control of Peter Jones. John Lewis hands control of Peter Jones to John Spedan Lewis in 1914.

In 1918 the first edition of the Gazette is published, founded by John Spedan Lewis. In the ensuing year, 1919 John Spedan Lewis sets up a staff council. John Lewis died, in 1928.

The John Lewis Partnership becomes legal, in the ensuing year, 1929. In 1963 John Spedan Lewis died. John Lewis Edinburgh store grand opening in 1973.

John Lewis Brent Cross store in the Brent Cross Shopping Centre opened its doors to the public fo the first time, in London Borough of Barnet, England in 1976. John Lewis Peterborough store opened in 1982. In 1984 John Lewis, the Partnership, took over the Welwyn Department Store.

In 1988, John Lewis High Wycombe store was opened to customers. In the year after, 1989, John Lewis Aberdeen store opened for business. In 1995 John Lewis opened a new store in Cheadle, Greater Manchester, England.

In 1998 John Lewis Cribbs Causeway shop opened to the public for the very first time. In the next year, 1999 John Lewis Bluewater store opened in the Bluewater shopping centre, England. John Lewis Southampton opened for business in 2000.

In the following year, 2001, John Lewis launches, the online store website. In 2002 the Partnership took the decision to change the department store's name from Bainbridges to John Lewis Newcastle. John Lewis Trafford store opened - the shop was smaller than most John Lewis stores in 2005.

In 2007 John Lewis rolled out men’s refit and women’s own label. The first smaller format John Lewis at home shop opens in Poole, Dorset, in 2009. In the ensuing year, 2010 the second John Lewis Partnership contact centre was opened in Didsbury, a borough of Manchester.

There were 32 John Lewis shops (28 department stores and four John Lewis at home), in 2011. In the following year, 2012 John Lewis opened its first flexible format shop in Exeter, Devon, England. John Lewis Ashford store opened its doors to customers in Kent, England in 2013.

In the following year, 2014 John Lewis opened a new flexible format shop in York, North Yorkshire, England. In 2015, John Lewis at Home and Waitrose Basingstoke store opened its doors, in Hampshire, England. In 2017, John Lewis opened its first shop in Essex, England - John Lewis Chelmsford.

John Lewis had 50 shops, 36 department stores, 12 John Lewis at home and shops at St Pancras International and Heathrow Terminal 2 in the ensuing year, 2018. In 2019 John Lewis YouTube channel reached 24,929,035 views.

Read John Lewis full history and events.


John Lewis's customer service telephone number is 03456 049 049.


The online store address is 171 Victoria St, Westminster, London SW1E 5NN.

Opening Hours

John Lewis opening hours are 7am – 11pm, 7 days a week.


The online store has an overall rating of 4.4 out 5 stars - Review: "Good".

Source Rating Review
Users Rating 3.3 out of 5 stars Average
Products Rating 4 out of 5 stars Good
Services Rating 3 out of 5 stars Average
Payments Rating 5 out of 5 stars Very Good
Deliveries Rating 5 out of 5 stars Very Good
Returns Rating 5 out of 5 stars Very Good
Price Match Rating 5 out of 5 stars Very Good
Security Rating 5 out of 5 stars Very Good
Overall Rating 4.4 out of 5 stars Good

This table shows the overall ratings for John Lewis.

View John Lewis ratings and reviews breakdown.

Tag Line

Tag Line: Because of us, it's personal.


John Lewis website address is🗗.


John Lewis plc company owns John Lewis online store. The company is registered in England and Wales with company number 00233462 (view Companies House details here🗗).

See Also

External Links